The allegations made in these complaints are unproven, are not always representative of all consumers’ experiences with Advantage, and will get consist of dated pointers (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.

“You will find a fees bundle curently have a full time income driven payment that was build as title loans Goodlettsville a consequence of KHESLC, they withdraw XXXX away from my bank account a month and place they in the account matter XXXX and that continues on everything you few days and has since XXXX out of XXXX which page I just received XX/XX/XXXX so i must not be when you look at the default XXXX XXXX”

We debated they on my credit history and because I experienced closed an agreement they mentioned that it had been genuine

“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”

I do believe which is an excellent predatory lending strategy for which KHESLC can boost accrued desire towards the mortgage without any degree otherwise purpose of your own debtor, in an effort to enhance their earnings

“We first started searching calls out-of Kentucky advanced schooling immediately after my dad died within the XX/XX/XXXX. I prevented the new calls in the beginning then again felt like I wanted to clean right up my credit so i answered the device. We believed because of my temper immediately following dad introduced, this is the borrowed funds I’d years and years back. I even-set right up payment arrangements toward college thus i you certainly will pay hello. Really when i is actually taking greater towards my personal credit file seeking to to get anything repaired I observed most other fraudulent interest to my credit report. Such as for example which have several almost every other personal security wide variety regarding my membership. And additionally several other account which were not exploit and have as come removed as i read my credit file I seen the college that i in the first place got the borrowed funds try on there while the membership closed. Whilst I’m thinking about so it Kentucky advanced schooling it suggests We have actually produced repayments that we hadn’t prior. It shows I experienced the borrowed funds from inside the XXXX and i also performed not score a loan off you to definitely college or university during the XXXX. I additionally achieved out over the college and if they in the long run entitled me right back, I got a long talk having hi women throughout the my personal membership I inquired the lady to send myself the first data files of your own mortgage in which I had first come the loan toward team. We still have maybe not obtained one papers through current email address. She along with went on as well as on on every process We would have to read, which often, I informed her that was maybe not my personal financing. I’m not likely to shell out that loan that isn’t mine I’m following through. I titled and you can spoke which have a female towards the credit bureau just who provided me to reach out to all of you. Excite assist me with this particular amount as it’s going to stop me from bringing my stimulus or other things that come from the government for example my personal income tax return, ect. I really don’t are obligated to pay it financing, and i also normally attach a duplicate out of 2 from my personal borrowing from the bank account. Then you can note that I didn’t get this to mortgage and then have see all other fake hobby that has been on the my personal account. Many thanks for the some time and I am hoping to help you pay attention to straight back quickly.”